SuiteSpot Contact

Maintenance requests shouldn’t be a burden. Sam, our smart AI-agent takes care of all of that.

From “Hello” to Handled in No Time.

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Automated Service Workflows

Contact communicates, collects and files service requests automatically.

Intake

AI listens, logs and understands every request, creating detailed records without human intervention.

Tag

Urgent issues are instantly prioritized , no emergency goes unnoticed and tasks are routed for action.

Dispatch

Assign the right technician for the job based on skill, availability, and urgency. Residents even get updates about who’s coming and when.

Resolve

Track every request in real-time, from submission to resolution, so you’re always in the loop.

Smart Task Allocation

Intelligent Scheduling

Manage on-call shifts with flexible intervals , from business hours to after-hours, with on time constraints.

Effortless Escalation

Customizable multi-level settings ensure urgent issues are routed to the right person, at the right time, every time.

Real-Time Alerts

Stay ahead with automated notifications, retries, and escalation tiers to guarantee nothing slips through the cracks.

Emergency Precision

Prioritize critical tasks dynamically, ensuring rapid resolution with smart ticket settings and clear assignments.

Why Choose Contact?

Scale Without Hiring

Automate maintenance intake without adding staff.

No Call Centers, No Delays

AI handles requests instantly, and at a fraction of the cost.

Round-the-Clock Coverage

Always on. Service requests never go unanswered.

For Leadership

More control, less chaos. Streamline operations, improve response times, and free up your team to focus on higher-value tasks.

For Technicians & Vendors

Comprehensive, accurate work orders that eliminate back-and forth and let them focus on what they do best.

For Residents

Faster resolutions, clear communication, and a hassle-free way to get issues fixed.